12450 pts2

Ananya Deshpande

Loan Officer · Pune

When the customer says "Too expensive!" — 3 lines that work

#Customer HandlingCreated by your colleague

Aditya Rao

Field Sales Officer · Indore

Plan your daily route in 4 minutes flat

#ProcessCreated by your colleague
Must watch by 15 Oct

Farhan Qureshi

Operations Officer · Ahmedabad

OTP safety: never say these 2 sentences on a call

#Process
Must watch by 15 Oct

Rohan Mehta

Branch Manager · Ahmedabad

How the new incentive slabs actually pay out

#Incentives

Vikram Chavan

Relationship Manager · Vadodara

Top performer shoutout: Vadodara crushed September

#CultureCreated by your colleague

Sneha Patil

Customer Service Lead · Pune

30-second desk stretch between calls

#WellbeingCreated by your colleague

Ishita Kulkarni

HR Executive · Pune

Birthday wishes from the Indore crew

#CultureCreated by your colleague

Meera Shah

Risk Analyst · Ahmedabad

Reading a bank statement like a risk analyst

#Process

Priya Nair

Trainer · Indore

The follow-up message that gets replies

#Customer Handling

Kunal Joshi

Collections Executive · Vadodara

Collections calls: staying calm when they aren't

#Customer HandlingCreated by your colleague

Comments · 5

Sneha Patil · 2h

Saved this. Using line 2 tomorrow morning 🔥

Aditya Rao · 4h

The pause before the price is the whole trick.

Farhan Qureshi · 6h

Can you do one for insurance add-ons?

Rohan Mehta · 1d

Sharing with the whole Ahmedabad branch.

Ishita Kulkarni · 1d

So clear! More of these please 👏